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Privacy Policy

Our Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information in connection with the Hideon VPN mobile application and website

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Privacy Policy

Our Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information in connection with the Hideon VPN mobile application and website

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Last Updated on October 8, 2026

Who We Are

This app is operated by GUOLI LIGHTING COMPANY LIMITED, located at:
37 Lk26, Van Canh Urban Area, Van Canh Ward, Ha Noi, Ha Noi, Vietnam
If you have any questions, please contact us at appbiz.w@gmail.com

What We Collect

We do not log your browsing history, the content of your traffic or your DNS queries.

To run the app we process:

• IP address – used to show your connection status, detect your approximate location (country and city) and connect you to a nearby server. It is not stored.

• App usage – screens you open, buttons you tap, connection results, device model, country and an app-generated user ID. Collected only after you agree in the app.

• Purchases – your subscription status and purchase history provided by Apple (App Store).

• Support requests – your email address, message and connection diagnostics, only when you contact us.

Analytics Tools

We use Amplitude for app usage analytics and Apphud to manage subscriptions. They receive the data described above, linked to an app-generated user ID, to help us fix problems and improve the app. We don't use this data for advertising or cross-app tracking. You can turn off app usage sharing anytime in the app (Dashboard).

Data Security

Your traffic is encrypted while it passes through our VPN servers.

Cookies

Our website may use cookies to enhance your browsing experience and collect information about how you interact with our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some features of the site may not function properly without cookies.

Third-Party Sharing

We do not sell or trade your personal data. We share it only with the service providers named above (Amplitude, Apphud, Apple) to operate and improve the app.

IP Geolocation by DB-IP (https://db-ip.com).

Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date above.

Contact Us

For any privacy-related questions, feel free to reach out to us at:
📩 appbiz.w@gmail.com

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